Henry and ED Transportation Inc. ("Henry and ED Transportation," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when using our website, services, booking forms, contact forms, and other online services.

This Privacy Policy explains what information we may collect, how we use and protect that information, and the choices you may have regarding your information.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us when you:

• Contact us through our website.

• Request information about our transportation services.

• Schedule or book transportation services.

• Submit an online enquiry.

• Create or use an account.

• Subscribe to communications from us.

• Communicate with us by telephone, text message, email, or other methods.

Depending on the service or form you use, the information we may collect can include:

• Name

• Email address

• Telephone or mobile phone number

• Pickup and drop-off locations

• Transportation and booking details

• Preferred pickup date and time

• Vehicle or accessibility requirements

• Information included in messages or enquiries you submit

• Account information

• Payment or transaction information, where applicable

Please do not provide unnecessary sensitive personal information through website forms or other communications.

2. How We Use Your Information

We may use the information we collect to:

• Respond to your questions and requests.

• Provide, coordinate, and manage transportation services.

• Process and manage ride reservations.

• Communicate with you regarding your bookings or enquiries.

• Confirm, modify, or cancel transportation services.

• Provide customer support.

• Process payments and transactions, where applicable.

• Send requested information, updates, and service-related communications.

• Improve our website, services, and customer experience.

• Send marketing or promotional communications when you have provided the appropriate consent.

• Comply with applicable laws, regulations, legal processes, and business requirements.

• Protect the safety, security, and integrity of our customers, employees, website, and services.

3. SMS and Text Message Communications

If you provide your mobile phone number and separately opt in to receive SMS communications from Henry and ED Transportation, you consent to receive text messages for marketing and informational purposes.

Your consent is not a condition of purchasing any goods or services from us.

By opting in, you acknowledge that:

• Message and data rates may apply.

• Message frequency varies.

• You can reply STOP at any time to cancel SMS messages.

• You can reply HELP for assistance.

• You may contact us directly using the contact information provided on our website if you need additional assistance.

We will use your mobile phone number and SMS consent information for the purposes for which you provided it, including sending authorized text messages.

We do not sell or rent your mobile phone number or SMS opt-in information. We do not share mobile information with third parties or affiliates for their own marketing or promotional purposes.

Your SMS consent will not be transferred or used for unrelated marketing purposes without appropriate authorization.

You may withdraw your SMS consent at any time by replying STOP to a text message from us.

4. Service-Related Communications

Even if you do not opt in to marketing or informational SMS messages, we may need to communicate with you regarding a service or transaction you have requested, where permitted by applicable law.

Examples may include communications concerning:

• A transportation reservation.

• Pickup or drop-off arrangements.

• Changes to a scheduled service.

• Booking confirmations.

• Customer service requests.

• Other communications directly related to a service you have requested.

These communications are separate from optional marketing SMS consent where applicable.

5. How We Share Information

We may share information when reasonably necessary to operate our business and provide requested services.

For example, information may be shared with:

• Service providers that help us operate our website or business.

• Payment processors and financial service providers, where applicable.

• Technology, communications, hosting, scheduling, or customer-support providers.

• Business partners or transportation-related service providers when necessary to provide a requested service.

• Government authorities, law enforcement, courts, or other parties when required by law or legal process.

We require appropriate service providers to handle information in accordance with applicable requirements and only for legitimate business purposes.

We do not sell your personal information.

We do not share your mobile phone number or SMS consent information with third parties for their own marketing purposes.

6. Cookies and Website Technologies

Our website and service providers may use cookies, pixels, analytics tools, or similar technologies to help operate and improve the website.

These technologies may be used to:

• Keep the website functioning properly.

• Understand how visitors use the website.

• Improve website performance and functionality.

• Remember certain preferences.

• Help us understand website traffic and engagement.

The specific cookies or technologies used may change as our website and service providers are updated.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.

7. Information Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.

However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted to or stored by us.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, communicate with you, comply with legal and regulatory obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.

Retention periods may vary depending on the type of information and the reason it was collected.

9. Third-Party Websites and Services

Our website may contain links to third-party websites, services, or platforms.

We are not responsible for the privacy practices, security, content, or policies of third-party websites. We encourage you to review the privacy policies of any third-party website or service you visit.

10. Children's Privacy

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 through our website. If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take reasonable steps to address the situation.

11. Your Privacy Choices

Depending on applicable law, you may have certain rights regarding your personal information, including the ability to:

• Request information about the personal information we maintain about you.

• Request correction of inaccurate information.

• Request deletion of information, subject to applicable legal and business requirements.

• Opt out of certain marketing communications.

• Withdraw your consent to receive marketing SMS messages by replying STOP.

• Contact us with questions or concerns about our privacy practices.

To make a privacy-related request, please contact us using the information below.

12. Florida and Other Applicable Privacy Laws

Henry and ED Transportation Inc. is located in Florida and may provide services to individuals in different locations.

We will handle personal information in accordance with applicable federal, state, and local privacy laws and regulations. Privacy rights and obligations may vary depending on where you reside and the nature of the information or services involved.

Where applicable law provides additional privacy rights, we will honor those rights as required by law.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, business practices, technology, or applicable legal requirements.

When we make changes, we will update the "Effective Date" at the top of this Privacy Policy. We encourage you to review this page periodically for the latest information about our privacy practices.

14. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:

Henry and ED Transportation Inc.

7481 W Oakland Park Blvd
Tamarac, FL 33319

Cell: (954) 918-2704
Office: (954) 497-3020
Fax: (954) 451-5038
Email: christie@henryandedtransport.com

Website: www.henryandedtransport.com

15. SMS Consent

By checking the SMS consent box on our contact or other applicable forms, you acknowledge that you have read and understood the SMS terms described in this Privacy Policy and voluntarily consent to receive text messages from Henry and ED Transportation Inc. for marketing and informational purposes.

Message and data rates may apply. Message frequency varies. Reply STOP to cancel at any time. Reply HELP for help.

SMS consent is not required as a condition of purchasing services.

Last Updated: August 17, 2026